Wholesale Terms & Conditions

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Terms and Conditions for Wholesale Orders with Muscadine Press

 

Minimums  $150 minimum for opening orders. $100 minimum for reorders.

Ordering  We accept orders by e-mail (wholesale@muscadinepress.com) or online at www.muscadinepress.com after you have set up an online account with us.

Pricing and Payment  Wholesale prices are 50 percent of the MSRP, and are subject to change. Payment for orders placed in our online wholesale shop is due at the time of order. For all other orders, payment by check (made payable to Muscadine Press) or credit card, is required before shipping. Orders will not ship until payment has cleared. Returned checks are subject to a $35 fee.

Shipping and Handling  Orders usually ship within 1 to 2 weeks, unless a shipment date is specified. Occasionally, orders that contain apparel may take closer to 3 weeks. Buyer is responsible for shipping costs. All orders will ship via USPS Priority Mail unless otherwise requested.

Backorders  Certain products may occasionally be out of stock. You will be notified if any items you have ordered are backordered and, if directed, we will proceed to ship all items in stock from your order. Once an item is back in stock, we will ship it immediately.

Product and Packaging  All items are retail ready and have labeling and packaging to clearly identify the product. Products must be displayed and sold in their original packaging. Boxed sets may not be broken up and sold individually.

Refunds and Returns  Cancellations or changes to your order must be submitted by e-mail within 24 hours of placing your order. Should you have a problem with your order, please contact us, and we will work together to resolve the issue as quickly as possible.

 

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